Terms and Conditions
1. About us
Essex Storage Hire Ltd is a company registered in England and Wales. Our registered and trading address is Paris Hall Unit 22, Hastingwood Road, Hastingwood,
Harlow, Essex, CM17 9JU.
You can reach us on +44 (0) 127 950 5202 or at info@storagehireltd.com
2. These terms
These terms apply to all storage we provide. By booking storage with us you agree to them. Please read them before your goods are accepted into our facility.
3. Our service
We provide managed storage. Unlike self-service facilities where customers manage everything independently, your goods are looked after by our team. Goods are held on warehouse racking and handled by forklift by our staff.
You are not renting a defined room or unit and you do not acquire any interest in the premises. We may move your goods within the facility where it is reasonably necessary, and will tell you if we do.
4. Booking and duration
Storage is available weekly or monthly with no long contracts. You may store for a week, a year, or anything in between.
Your agreement begins when we accept your goods and continues until they are removed or the agreement ends under clause 12.
5. Charges and payment
Our charges are set out in the quotation we give you before your goods are accepted. Pricing is transparent, with no hidden fees and no large deposit required. Charges are payable in advance for each storage period.
Where a promotional rate applies, such as a reduced first month for new customers, its terms will be confirmed to you in writing when you book.
We may change our charges by giving you reasonable written notice. Any change will take effect from the start of your next storage period.
6. Late payment
If any sum remains unpaid we may refuse access to your goods until it is paid, and charge interest on the overdue amount at the statutory rate.
7. Your goods
You confirm that the goods are yours, or that you are authorised by the owner to store them, and that the information you have given us about them is accurate. Please tell us promptly if your contact details change.
You are responsible for packing and protecting your goods before storage. We can supply boxes and protective wraps, and can put you in touch with professional
packing and removal services.
8. What must not be stored
You must not store anything illegal or stolen, anything hazardous, flammable, explosive or toxic, perishable goods or anything liable to attract vermin, living things,
or firearms and weapons.
If you are unsure whether something may be stored, ask before you book. If we reasonably believe a prohibited item has been stored, we may require its immediate removal and may end the agreement.
9. Access
We operate flexible hours and will confirm access arrangements when you book. Because this is a working warehouse with forklift operations, access is arranged with our team rather than unaccompanied.
We may refuse access where any sum due is unpaid, or where we reasonably believe access would be unsafe.
10. Our right of access
We may open and inspect your goods without notice where we reasonably believe it necessary in an emergency, to prevent damage or injury, to comply with a legal obligation, or where required by the police or another authority. Otherwise we will make reasonable efforts to contact you first.
11. Insurance
You are responsible for insuring your goods for their full replacement value for the whole time they are stored with us, unless we have agreed otherwise in writing. Goods are stored at your risk.
12. Ending the agreement
You may end this agreement at the end of any paid storage period by telling us and removing your goods, provided all sums due are paid.
We may end it immediately by written notice if you seriously breach these terms, if any sum remains unpaid after we have asked you for it in writing, or if you store a prohibited item.
When the agreement ends you must remove all your goods and leave the space clear.
13. Uncollected goods
If your goods are not removed when the agreement ends, we may continue to charge storage at our standard rate until they are. Where sums remain unpaid we may exercise a lien over your goods and, after giving you written notice, sell or dispose of them to recover what is owed. Any surplus will be returned to you.
14. Our liability
We will carry out our services with reasonable care and skill.
We are not liable for loss or damage caused by circumstances outside our reasonable control, nor for any indirect or consequential loss. Our total liability in connection with this agreement is limited to the charges you have paid us in the twelve months
before the claim arose.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.
15. General
We may revise these terms and will give you reasonable notice of any material change. We handle personal data in line with our privacy policy. If you are unhappy with our service,
contact us on +44 (0) 127 950 5202 or at info@storagehireltd.com These terms are governed by the law of England and Wales.