Essex Storage Hire Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this privacy policy carefully and make sure that you understand it. Your acceptance of this privacy policy is deemed to occur upon your first use of our site. If you do not accept and agree with this privacy policy, you must stop using our site immediately.

1. Definitions and interpretation

In this policy the following terms have the following meanings:

Account means an account required to access or use certain areas and features of our site.

Cookie means a small text file placed on your computer or device by our site when you visit certain parts of our site, or when you use certain features of our site. Details of the cookies used by our site are set out in part 14 below.

Cookie law means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of the UK General Data Protection Regulation.

Personal data means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data.

We, us and our means Essex Storage Hire Ltd.

2. Information about us

Our site is owned and operated by Essex Storage Hire Ltd,
a limited company registered in England.

Registered address: Paris Hall Unit 22, Hastingwood Road, Hastingwood, Harlow, Essex, CM17 9JU

Trading address: 2-8, Games Road, Woodgate House, Cockfosters, Herts,
United Kingdom, EN4 9HN

Email: info@storagehireltd.com
Telephone: +44 (0) 127 950 5202

3. What does this policy cover?

This privacy policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.

4. What is personal data?

Personal data is defined by the UK General Data Protection Regulation as any information relating to an identifiable person who can be directly or indirectly identified, in particular by reference to an identifier.

In simpler terms, personal data is any information about you that enables you to be identified. It covers obvious information such as your name and contact details, but also less obvious information such as identification numbers, electronic location data and other online identifiers.

5. What are your rights?

Under the UK GDPR you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This privacy policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in part 15.

b) The right to access the personal data we hold about you. Part 13 explains how to do this.

c) The right to have your personal data rectified if any of the personal data we hold is inaccurate or incomplete. Please contact us using the details in part 15 to find out more.

d) The right to be forgotten, meaning the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in part 15 to find out more.

e) The right to restrict, meaning prevent, the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to data portability. This means that if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data, or to exercise any of the rights above, please contact us using the details in part 15.

Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office.

6. What data do we collect?

Depending on your use of our site, we may collect some or all of the following personal and non-personal data. Please also see part 14 on our use of cookies and similar technologies.

- Name
- Address
- Email address
- Telephone number
- IP address
- Web browser type and version
- Operating system

7. How do we use your personal data?

Under the UK GDPR we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it.

Your personal data may be used for the following purposes:

- Providing and managing your account
- Providing and managing your access to our site
- Supplying our products and services to you
- Personalising and tailoring our products and services for you
- Responding to your enquiries and providing quotations
- Communicating with you about your enquiry or agreement with us
- Analysing your use of our site so we can continually improve it

We will not send you marketing communications unless you have asked us to. You can opt out at any time by contacting us using the details in part 15.

8. How long will you keep my personal data?

We will not keep your personal data for any longer than is necessary in light of the reason or reasons for which it was first collected. Where you have made an enquiry but not gone on to use our services, we will normally hold your details only for as long as is needed to deal with that enquiry and for a reasonable period afterwards.

9. How and where do we store your data?

We only keep your personal data for as long as we need to in order to use it as described above, and for as long as we have your permission to keep it. Your data will only be stored in the UK or the European Economic Area.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.

10. Do we share your personal data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If we sell, transfer or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way or ways set out in this privacy policy.

In some limited circumstances we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order or the instructions of a government authority.

We may also share your data with third parties who provide services to us, such as our website host and analytics providers, where this is necessary for those services to work.

11. How can you control your personal data?

When you submit personal data through our site, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls over our use of your data for direct marketing purposes.

You also have the right to withhold personal data. If you choose not to provide certain information, we may not be able to provide some or all of the services you have asked for.

12. Can I withhold information?

You may access certain areas of our site without providing any personal data at all. However, to use all features and functions available on our site, you may be required to submit or allow the collection of certain data.

You may restrict our use of cookies. For more information, see part 14.

13. How can you access your personal data?

You have the right to ask for a copy of any of your personal data held by us, where that data is held in accordance with data protection law. Please contact us using the details in part 15.

There is not normally any charge for a request of this kind. If your request is manifestly unfounded or excessive, for example if you make repeated requests, a fee may be charged to cover our administrative costs.

We will respond to your request within one month of receiving it. Normally we aim to provide a complete response, including a copy of your personal data, within that time. In some cases, if your request is more complex, more time may be required, up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

14. Cookies

Our site uses cookies and similar technologies in order to distinguish you from other users. By using cookies we are able to provide you with a better experience and to improve our site by better understanding how you use it.

Your acceptance of our use of cookies is deemed to occur if you continue using our site, or when you press the accept button on our cookie banner. If you do not agree to our use of cookies, please stop using our site immediately.

How our site uses cookies

Our site may place and access certain first party cookies on your computer or device. First party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our site and to provide and improve our services. We have carefully chosen these cookies and have taken steps to make sure that your privacy and personal data is protected and respected at all times.

By using our site you may also receive certain third party cookies on your computer or device. Third party cookies are those placed by websites, services or parties other than us. Third party cookies are used on our site for analytics statistics.

All cookies used by and on our site are used in accordance with current cookie law. We may use some or all of the following types of cookie:

Strictly necessary cookies. A cookie falls into this category if it is essential to the operation of our site, supporting functions such as logging in and submitting forms.

Analytics cookies. It is important for us to understand how you use our site, for example how easily you are able to navigate around it and what features you use. Analytics cookies enable us to gather this information, helping us to improve our site and your experience of it.

Functionality cookies. Functionality cookies enable us to provide additional functions to you on our site, such as personalisation and remembering your saved preferences. Some functionality cookies may also be strictly necessary cookies, but not all necessarily fall into that category.

Targeting cookies. It is important for us to know when and how often you visit our site, and which parts of it you have used, including which pages you have visited and which links you have followed. As with analytics cookies, this information helps us to better understand you and, in turn, to make our site and advertising more relevant to your interests. Some information gathered by targeting cookies may also be shared with third parties.

Persistent cookies. Any of the above types of cookie may be a persistent cookie. Persistent cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our site.

Session cookies. Any of the above types of cookie may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit our site until you close your browser. Session cookies are deleted when you close your browser.

Cookies on our site are not permanent and will expire after a certain period of time.

Controlling cookies

Before any cookies that are not strictly necessary are placed on your computer or device, you will be shown a cookie banner asking for your consent. By giving your consent you enable us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies that are not strictly necessary. Strictly necessary cookies will always be placed, because they are required for our site to work.

In addition to the controls we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether to disable all cookies or only third party cookies. By default, most internet browsers accept cookies, but this can be changed. For further details, please see the help menu in your browser.

You can choose to delete cookies on your computer or device at any time. Please note that you may lose any information that enables you to access our site more quickly and efficiently.

It is recommended that you keep your internet browser and operating system up to date, and that you contact the manufacturer of your device or your internet browser if you have any questions about changing your cookie settings.

Cookies used on our site

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15. How can you contact us?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email: info@storagehireltd.com Telephone: +44 (0) 127 950 5202
Post: Essex Storage Hire Ltd, Paris Hall Unit 22, Hastingwood Road, Hastingwood, Harlow, Essex, CM17 9JU

16. Changes to this privacy policy

We may change this privacy policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available on our site. You are advised to check this page from time to time. This privacy policy was last updated in August 2026